💰 Refund & Returns Policy
Our commitment to customer satisfaction
🆓 Our Calculators Are Free!
All calculator tools on OmniCalculator.Space are provided completely free of charge. There is nothing to refund for using our calculator tools. This policy applies to any paid products, subscriptions, or premium features we may offer now or in the future.
1. Overview
This Refund & Returns Policy explains our practices regarding refunds, cancellations, and returns for any paid products or services offered by OmniCalculator.Space. We are committed to customer satisfaction and provide clear guidelines for all refund requests.
✅ Our Satisfaction Guarantee
We want you to be completely satisfied with any purchase. If you're not happy with a paid product or service, we offer refunds within the applicable refund period, subject to the terms below.
2. Products & Services Covered
This policy applies to the following types of paid offerings (if/when available):
3. Refund Periods & Eligibility
| Product Type | Refund Period | Conditions |
|---|---|---|
| Premium Features (One-time) | 14 days from purchase | Full refund, no questions asked |
| Monthly Subscriptions | 7 days from start date | Full refund for first billing cycle |
| Annual Subscriptions | 14 days from start date | Full refund within trial/grace period |
| Digital Downloads | Before download/access | Refund if not yet accessed |
| Mobile App Purchases | Per App Store policy | Contact Apple/Google directly |
4. How to Request a Refund
Contact Us
Email us at info@omnicalculator.space with subject "Refund Request."
Provide Details
Include your order/transaction ID, purchase date, email used for purchase, and reason for refund.
Review
We will review your request within 2-3 business days and may ask follow-up questions.
Processing
If approved, refunds are processed within 5-10 business days to the original payment method.
4.1 Information Required
Please include the following in your refund request:
- Order number or transaction ID
- Email address used for purchase
- Date of purchase
- Product/service purchased
- Reason for refund request
5. Subscription Cancellations
5.1 How to Cancel
You can cancel a subscription at any time:
- Log into your account and go to subscription settings
- Email us at info@omnicalculator.space requesting cancellation
5.2 What Happens When You Cancel
📋 Cancellation Terms
- Access continues until the end of your current billing period
- No further charges will be made after cancellation
- Partial refunds for unused time are generally not provided (except within refund period)
- You can resubscribe at any time
6. Non-Refundable Items
⚠️ Refunds NOT Available For:
- Digital products after download or access (unless defective)
- Subscriptions after the refund period has expired
- Products purchased through third-party platforms (use their refund process)
- Promotional or discounted items (unless otherwise stated)
- Services already rendered (e.g., custom calculations performed)
- Purchases made in violation of our Terms & Conditions
7. Defective Products
If a digital product is defective or doesn't work as described:
✅ Our Commitment
We will first attempt to resolve the issue or provide a working replacement. If the issue cannot be resolved, we will provide a full refund regardless of the standard refund period. Technical issues should be reported as soon as possible.
8. Refund Methods
Refunds are processed using the original payment method:
- Credit/Debit Card: Refunded to the same card (5-10 business days)
- PayPal: Refunded to PayPal account (3-5 business days)
- Other Methods: Same method used for purchase when possible
Processing time depends on your bank or payment provider. We process refunds typically within 5-10 business days of approval.
9. Mobile App Purchases
For purchases made through Apple App Store or Google Play Store:
📱 App Store Refunds
Refunds for mobile app purchases are handled by the respective app store, not by us directly:
- Apple App Store: Request via reportaproblem.apple.com
- Google Play Store: Request via Google Play support
10. EU Consumer Rights
If you are an EU consumer, you have additional rights under the Consumer Rights Directive:
- 14-day "cooling off" period for most online purchases
- Right to cancel without giving any reason
- Note: Digital content may be exempt once download/streaming begins with your consent
11. Contact Us
For refund requests or questions about this policy:
📧 Refund Requests
info@omnicalculator.space
Subject: "Refund Request - [Order ID]"
❓ Frequently Asked Questions
📚 Official Resources
📚 Related Pages
- Terms & Conditions - Full terms of use
- Privacy Policy - How we handle your data
- Disclaimer - General disclaimer